{"id":315854,"date":"2022-05-24T13:13:00","date_gmt":"2022-05-24T18:13:00","guid":{"rendered":"https:\/\/yfile.news.yorku.ca\/?p=315854"},"modified":"2025-04-02T12:15:37","modified_gmt":"2025-04-02T16:15:37","slug":"advancing-caring-conversations-with-students-and-colleagues","status":"publish","type":"post","link":"https:\/\/www.yorku.ca\/yfile\/2022\/05\/24\/advancing-caring-conversations-with-students-and-colleagues\/","title":{"rendered":"Advancing caring conversations with students and colleagues"},"content":{"rendered":"\n<p><em>La version fran\u00e7aise suit la version anglaise.<\/em><\/p>\n\n\n\n<p>Dear colleagues,&nbsp;<\/p>\n\n\n\n<p>There have been many troubling events taking place in the world recently that our community members may find distressing or triggering, including mass shootings, hate and racism-fuelled violence, new discoveries of historical violence such as mass burials of residential school children, and international conflicts and war. Our staff, students, faculty members and course instructors will react to and process these events in many different ways. &nbsp;<\/p>\n\n\n\n<p>We are a stronger community when we demonstrate how much we care about one another. As such, we are encouraging faculty and instructors to be aware of current events and to be sensitive to colleagues\u2019 and students\u2019 experiences and reactions during this time, which may include heightened emotions or withdrawal. We have included some suggestions below on checking in with students or colleagues, as well as some resources for referrals. As an important and valued member of our community, we hope that you will also take the time to look after your own well-being and seek supports when you need them.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"checking-in-with-students-and-colleagues\">Checking in with students and colleagues&nbsp;<\/h4>\n\n\n\n<p>In addition to the suggestions below, faculty and instructors may wish to become familiar with the&nbsp;<a href=\"https:\/\/secure.students.yorku.ca\/pdf\/students-in-crisis-guide.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Guide on Identifying and Responding to Students in Distress<\/a>&nbsp;to advance caring conversations, and to know where you can direct students who may need additional support.&nbsp;<\/p>\n\n\n\n<p>Suggestions for advancing caring conversations in the classroom:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Acknowledge that there is a lot happening in the world, and reference current events that may be affecting some members of the community, if you feel comfortable doing so.&nbsp;<\/li><li>Acknowledge that everyone processes and reacts to trauma, distressing events, and stressors in different ways.&nbsp;<\/li><li>Acknowledge that you care about our community.&nbsp;<\/li><li>Share resources for support.&nbsp;<\/li><\/ul>\n\n\n\n<p>Suggestions for advancing caring conversations in individual interactions:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>If you are initiating an interaction, choose an appropriate time and place. &nbsp;<\/li><li>Remember that not everyone is going to be comfortable talking about their feelings and experiences, and acknowledge this in your conversations. &nbsp;<\/li><li>Acknowledge the context that is prompting the check-in.&nbsp;<\/li><li>Listen without interruption or judgement, and with respect and compassion.&nbsp;<\/li><li>If a conversation comes to a point where you feel a trained professional is needed, make a referral and offer your continued support.&nbsp;<\/li><li>What you say is as important as when you say it. Take a few moments to consider what it is that is concerning you and how you want to approach the conversation. Try to focus on what you have observed or what has prompted the conversation of care and concern, rather than what you think the individual is feeling.&nbsp;<\/li><li>Following up after a check-in conversation can be as important as the initial interaction, though do so without pressure or expectation. Knowing that you genuinely care and that you are there to listen can have a profound impact on someone\u2019s future well-being.&nbsp;<\/li><\/ul>\n\n\n\n<p>Sometimes we hesitate to begin a conversation with someone whom we are concerned about because we feel we may not be equipped to help them. However, just a few minutes of effective listening may be enough to make someone feel cared about. It is impossible to know exactly what is happening for the person, which makes planning difficult. Come prepared to listen and be aware of the different sources of information and support available should the person need it. It is important to recognize that you are not a counsellor or a therapist, but that you can show your concern, and you do not need to have all of the answers.<\/p>\n\n\n\n<p>Please remember that there are a variety of supports available for faculty, instructors, students, and staff on the&nbsp;<a href=\"https:\/\/www.yorku.ca\/well-being\/resources\/\" target=\"_blank\" rel=\"noreferrer noopener\">Well-Being at York website<\/a>. Counselling services for students are available through&nbsp;<a href=\"https:\/\/counselling.students.yorku.ca\/\" target=\"_blank\" rel=\"noreferrer noopener\">Student Counselling, Health &amp; Well-Being<\/a>&nbsp;and additional tips for approaching conversations with students can be&nbsp;<a href=\"https:\/\/www.ben.edu\/student-life\/counseling-center\/students-of-concern.cfm\" target=\"_blank\" rel=\"noreferrer noopener\">found here<\/a>. Support is also available for survivors and those affected through the Indian Residential Schools Survivors Society at 1-800-721-0066 or on the&nbsp;24-hour&nbsp;crisis line at 1-866-925-4419.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>Thank you for showing concern for the York community at this time. Your time and thoughtful consideration of what others may be experiencing are very much appreciated.&nbsp;<\/p>\n\n\n\n<p>Sincerely,&nbsp;<\/p>\n\n\n\n<p><strong>Lisa Philipps<br>Provost &amp; Vice-President Academic&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"comment-favoriser-des-conversations-bienveillantes-avec-la-communaute\">Comment favoriser des conversations bienveillantes avec la communaut\u00e9<\/h3>\n\n\n\n<p>Chers coll\u00e8gues, ch\u00e8res coll\u00e8gues,&nbsp;<\/p>\n\n\n\n<p>De nombreux \u00e9v\u00e9nements troublants se sont produits r\u00e9cemment dans le monde, notamment des fusillades de masse, des actes de violence aliment\u00e9s par la haine et le racisme, de nouvelles d\u00e9couvertes de violences historiques comme les enterrements collectifs d\u2019enfants des pensionnats, ainsi que des conflits internationaux et des guerres. Les membres de notre communaut\u00e9 peuvent trouver ces \u00e9v\u00e9nements stressants et d\u00e9clencheurs et y r\u00e9agir et les g\u00e9rer de diff\u00e9rentes mani\u00e8res.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>Nous sommes une communaut\u00e9 plus forte lorsque nous montrons \u00e0 quel point nous nous soucions les uns des autres. Par cons\u00e9quent, nous encourageons le corps professoral et le corps enseignant \u00e0 tenir compte des \u00e9v\u00e9nements actuels et \u00e0 pr\u00eater attention aux exp\u00e9riences et aux r\u00e9actions de leurs coll\u00e8gues, \u00e9tudiants et \u00e9tudiantes durant cette p\u00e9riode; cela peut se traduire par des \u00e9motions \u00e0 fleur de peau ou un repli sur soi. Vous trouverez ci-dessous quelques suggestions pour prendre des nouvelles de vos \u00e9tudiants, \u00e9tudiantes et coll\u00e8gues et leur faire des recommandations. Vous \u00eates un membre important et pr\u00e9cieux de notre communaut\u00e9; nous esp\u00e9rons que vous aurez \u00e9galement votre bien-\u00eatre \u00e0 c\u0153ur et que vous solliciterez de l\u2019aide au besoin.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"comment-prendre-des-nouvelles-de-vos-etudiants-etudiantes-et-collegues\">Comment prendre des nouvelles de vos \u00e9tudiants, \u00e9tudiantes et coll\u00e8gues&nbsp;<\/h4>\n\n\n\n<p>En plus des suggestions ci-dessous, les membres du corps professoral et du corps enseignant peuvent consulter le&nbsp;<a href=\"https:\/\/secure.students.yorku.ca\/pdf\/students-in-crisis-guide.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Guide d\u2019identification et d\u2019intervention aupr\u00e8s des \u00e9tudiants en d\u00e9tresse&nbsp;(en anglais)<\/a>afin de favoriser des conversations bienveillantes et de savoir comment orienter les \u00e9tudiants et \u00e9tudiantes qui ont besoin de plus de soutien.&nbsp;<\/p>\n\n\n\n<p>Suggestions pour des conversations bienveillantes en salle de classe&nbsp;:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Reconnaissez qu\u2019il se passe beaucoup de choses dans le monde; faites allusion aux \u00e9v\u00e9nements actuels qui peuvent affecter certains membres de la communaut\u00e9, en fonction de votre niveau de confort.&nbsp;<\/li><li>Reconnaissez que chaque personne a une fa\u00e7on diff\u00e9rente d\u2019assimiler et de r\u00e9agir aux traumatismes, aux \u00e9v\u00e9nements p\u00e9nibles et aux facteurs de stress.&nbsp;<\/li><li>Mentionnez que vous vous souciez de notre communaut\u00e9.&nbsp;<\/li><li>Partagez des ressources de soutien.&nbsp;<\/li><\/ul>\n\n\n\n<p>Suggestions pour favoriser des conversations bienveillantes lors d\u2019interactions individuelles&nbsp;:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Si vous \u00eates \u00e0 l\u2019origine d\u2019une interaction, choisissez un moment et un lieu appropri\u00e9s.&nbsp;&nbsp;<\/li><li>N\u2019oubliez pas que tout le monde n\u2019est pas forc\u00e9ment \u00e0 l\u2019aise pour parler de ses sentiments et de ses exp\u00e9riences; tenez-en compte dans vos conversations.&nbsp;&nbsp;<\/li><li>Reconnaissez le contexte qui motive cette prise de contact.&nbsp;<\/li><li>\u00c9coutez avec respect et compassion, sans interruption ni jugement.&nbsp;<\/li><li>Si la conversation arrive \u00e0 un point o\u00f9 vous pensez que l\u2019intervention d\u2019un professionnel qualifi\u00e9 est n\u00e9cessaire, faites une recommandation et offrez votre soutien continu.&nbsp;<\/li><li>Ce que vous dites est aussi important que le moment o\u00f9 vous le dites. Prenez quelques instants pour r\u00e9fl\u00e9chir \u00e0 ce qui vous pr\u00e9occupe et \u00e0 la fa\u00e7on dont vous souhaitez aborder la conversation. Essayez de vous concentrer sur ce que vous avez observ\u00e9 ou sur ce qui a provoqu\u00e9 cette conversation de bien-\u00eatre plut\u00f4t que sur ce que vous pensez que la personne ressent.&nbsp;<\/li><li>Le suivi d\u2019une conversation de contr\u00f4le peut \u00eatre aussi important que l\u2019interaction initiale, mais faites-le sans pression ni attentes. Le fait de savoir que vous vous souciez sinc\u00e8rement d\u2019une personne et que vous \u00eates l\u00e0 pour l\u2019\u00e9couter peut avoir un impact profond sur son bien-\u00eatre futur.&nbsp;<\/li><\/ul>\n\n\n\n<p>Nous h\u00e9sitons parfois \u00e0 entamer une conversation avec une personne qui nous inqui\u00e8te parce que nous croyons ne pas \u00eatre en mesure de l\u2019aider. Quelques minutes d\u2019\u00e9coute efficace peuvent toutefois suffire pour que quelqu\u2019un se sente soutenu. Il est impossible de savoir exactement ce qui se passe pour la personne et cela rend la planification difficile. Soyez pr\u00eat \u00e0 \u00e9couter et connaissez les diff\u00e9rentes sources d\u2019information et de soutien disponibles au cas o\u00f9 la personne en aurait besoin. Il est important de reconna\u00eetre que vous n\u2019\u00eates pas un conseiller ou un th\u00e9rapeute, mais que vous pouvez montrer votre pr\u00e9occupation; vous n\u2019avez pas besoin de conna\u00eetre toutes les r\u00e9ponses.<\/p>\n\n\n\n<p>N\u2019oubliez pas qu\u2019il existe de nombreuses ressources de soutien disponibles pour le corps professoral, le corps enseignant, la communaut\u00e9 \u00e9tudiante et le personnel sur le site Web&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.yorku.ca\/well-being\/resources\/\" target=\"_blank\">Well-Being at York<\/a>. Des services de counselling sont disponibles aupr\u00e8s des&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/counselling.students.yorku.ca\/\" target=\"_blank\">Services de sant\u00e9, de counseling et de bien-\u00eatre \u00e9tudiant&nbsp;<\/a>ainsi que des conseils pour aborder les conversations avec la communaut\u00e9 \u00e9tudiante&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.ben.edu\/student-life\/counseling-center\/students-of-concern.cfm\" target=\"_blank\">ici<\/a>. Les survivants et les personnes concern\u00e9es peuvent obtenir du soutien aupr\u00e8s de la Indian Residential Schools Survivors Society en composant le 1-800-721-0066 ou le 1-866-925-4419 pour la ligne d\u2019\u00e9coute t\u00e9l\u00e9phonique 24&nbsp;heures sur 24.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>Merci de vous soucier de la communaut\u00e9 de York en cette p\u00e9riode. Le temps et l\u2019attention que vous consacrez \u00e0 ce que d\u2019autres personnes peuvent vivre sont tr\u00e8s appr\u00e9ci\u00e9s.&nbsp;<\/p>\n\n\n\n<p>Sinc\u00e8res salutations,&nbsp;<\/p>\n\n\n\n<p><strong>Lisa Philipps<br>Rectrice et vice-pr\u00e9sidente aux affaires acad\u00e9miques&nbsp;<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lisa Philipps, provost &#038; vice-president academic, has issued a message to the community on community care and 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