{"id":1484,"date":"2025-05-01T21:05:41","date_gmt":"2025-05-02T01:05:41","guid":{"rendered":"https:\/\/www.yorku.ca\/services\/rightsdev\/?page_id=1484"},"modified":"2025-06-30T14:30:35","modified_gmt":"2025-06-30T18:30:35","slug":"yu-complaints-procedure-a-snapshot-draft","status":"publish","type":"page","link":"https:\/\/www.yorku.ca\/services\/rights\/yu-complaints-procedure-a-snapshot-draft\/","title":{"rendered":"YU Complaints Procedure: A Snapshot"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center border-lg border-primary px-3 py-4 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\"><style>.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-svg-testimonial-global-icon{font-size:30px;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-testimonial-rating-wrap .kb-svg-icon-wrap{color:#ffd700;font-size:16px;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-testimonial-grid-wrap{gap:30px;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider) .kb-slide-item{display:none;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider) .kb-slide-item:nth-child(-n+1){padding-left:30px;display:block;float:left;width:calc(100% \/ 1);}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider){margin-left:-30px;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-testimonial-item-wrap{padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-testimonial-item-wrap .kt-testimonial-title{font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Oxygen-Sans,Ubuntu,Cantarell,\"Helvetica Neue\",sans-serif, \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\";font-style:normal;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-testimonial-content{color:#333333;font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Oxygen-Sans,Ubuntu,Cantarell,\"Helvetica Neue\",sans-serif, \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\";font-style:normal;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-testimonial-name{color:#333333;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-testimonial-occupation{color:#555555;font-size:15px;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-testimonial-item-wrap{max-width:500px;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-testimonial-media-inner-wrap{border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-svg-testimonial-icon{justify-content:center;align-items:center;}@media all and (max-width: 1024px){.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider) .kb-slide-item{display:none;}}@media all and (max-width: 1024px){.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider) .kb-slide-item:nth-child(-n+1){padding-left:30px;display:block;float:left;width:calc(100% \/ 1);}}@media all and (max-width: 1024px){.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider){margin-left:-30px;}}@media all and (max-width: 1024px){.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-testimonial-media-inner-wrap{border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;}}@media all and (max-width: 767px){.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-blocks-carousel .kt-blocks-testimonial-carousel-item{padding-top:px;padding-bottom:px;margin-top:px;margin-bottom:px;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider) .kb-slide-item{display:none;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider) .kb-slide-item:nth-child(-n+1){display:block;float:left;width:calc(100% \/ 1);padding-left:30px;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider){margin-left:-30px;}.kt-blocks-testimonials-wrap1484_7d7fd6-3f .kt-testimonial-media-inner-wrap{border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;}}<\/style><div class=\"kt-blocks-testimonials-wrap1484_7d7fd6-3f kt-testimonial-halign-left kt-testimonial-style-card kt-testimonials-media-on kt-testimonials-icon-off kt-testimonial-columns-1 kt-t-xxl-col-1 kt-t-xl-col-1 kt-t-lg-col-1 kt-t-md-col-1 kt-t-sm-col-1 kt-t-xs-col-1 carousel-cards wp-block-kadence-testimonials\"><div class=\"kt-blocks-testimonials-inner-wrap kt-blocks-carousel kt-carousel-container-dotstyle-dark kt-carousel-container-arrowstyle-blackonlight\"><div class=\"kt-blocks-carousel-init splide kb-gallery-carousel kt-carousel-arrowstyle-blackonlight kt-carousel-dotstyle-dark\" data-columns-xxl=\"1\" data-columns-xl=\"1\" data-columns-md=\"1\" data-columns-sm=\"1\" data-columns-xs=\"1\" data-columns-ss=\"1\" data-slider-anim-speed=\"400\" data-slider-scroll=\"all\" data-slider-type=\"loop\" data-slider-arrows=\"true\" data-slider-dots=\"true\" data-slider-hover-pause=\"false\" data-slider-auto=\"\" data-slider-speed=\"7000\" data-slider-gap=\"30px\" data-slider-gap-tablet=\"30px\" data-slider-gap-mobile=\"30px\" data-show-pause-button=\"false\"><div class=\"splide__track\"><ul class=\"splide__list\">\n<li class=\"kt-blocks-testimonial-carousel-item kb-slide-item splide__slide\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-1484_969556-81 wp-block-kadence-testimonial\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-media-wrap\"><div class=\"kt-testimonial-media-inner-wrap\"><div class=\"kadence-testimonial-image-intrisic\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/1-1024x576.jpg\" class=\"kt-testimonial-image wp-image-1714 size-large\" alt=\"\" style=\"object-fit: cover;\" srcset=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/1-1024x576.jpg 1024w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/1-400x225.jpg 400w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/1-1536x864.jpg 1536w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/1.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><div class=\"kt-testimonial-title-wrap\"><h2 class=\"kt-testimonial-title\"><\/h2><\/div><div class=\"kt-testimonial-content-wrap\"><blockquote class=\"kt-testimonial-content\"><a href=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/Filing-a-Complaint_YorkU-_snapshot.pdf\">Download PDF<\/a><\/blockquote><\/div><\/div><div class=\"kt-testimonial-meta-wrap\"><div class=\"kt-testimonial-meta-name-wrap\"><div class=\"kt-testimonial-name-wrap\"><div class=\"kt-testimonial-name\"><\/div><\/div><div class=\"kt-testimonial-occupation-wrap\"><div class=\"kt-testimonial-occupation\"><\/div><\/div><\/div><\/div><\/div><\/li>\n\n<li class=\"kt-blocks-testimonial-carousel-item kb-slide-item splide__slide\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-1484_69b6ff-91 wp-block-kadence-testimonial\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-media-wrap\"><div class=\"kt-testimonial-media-inner-wrap\"><div class=\"kadence-testimonial-image-intrisic\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/2-1024x576.jpg\" class=\"kt-testimonial-image wp-image-1715 size-large\" alt=\"\" style=\"object-fit: cover;\" srcset=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/2-1024x576.jpg 1024w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/2-400x225.jpg 400w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/2-1536x864.jpg 1536w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/2.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><div class=\"kt-testimonial-title-wrap\"><h2 class=\"kt-testimonial-title\"> <\/h2><\/div><div class=\"kt-testimonial-content-wrap\"><blockquote class=\"kt-testimonial-content\"> <\/blockquote><\/div><\/div><div class=\"kt-testimonial-meta-wrap\"><div class=\"kt-testimonial-meta-name-wrap\"><div class=\"kt-testimonial-name-wrap\"><div class=\"kt-testimonial-name\"><\/div><\/div><div class=\"kt-testimonial-occupation-wrap\"><div class=\"kt-testimonial-occupation\"><\/div><\/div><\/div><\/div><\/div><\/li>\n\n<li class=\"kt-blocks-testimonial-carousel-item kb-slide-item splide__slide\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-1484_33366f-c4 wp-block-kadence-testimonial\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-media-wrap\"><div class=\"kt-testimonial-media-inner-wrap\"><div class=\"kadence-testimonial-image-intrisic\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/3-1024x576.jpg\" class=\"kt-testimonial-image wp-image-1716 size-large\" alt=\"\" style=\"object-fit: cover;\" srcset=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/3-1024x576.jpg 1024w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/3-400x225.jpg 400w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/3-1536x864.jpg 1536w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/3.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><div class=\"kt-testimonial-title-wrap\"><h2 class=\"kt-testimonial-title\"> <\/h2><\/div><div class=\"kt-testimonial-content-wrap\"><blockquote class=\"kt-testimonial-content\"> <\/blockquote><\/div><\/div><div class=\"kt-testimonial-meta-wrap\"><div class=\"kt-testimonial-meta-name-wrap\"><div class=\"kt-testimonial-name-wrap\"><div class=\"kt-testimonial-name\"><\/div><\/div><div class=\"kt-testimonial-occupation-wrap\"><div class=\"kt-testimonial-occupation\"><\/div><\/div><\/div><\/div><\/div><\/li>\n\n<li class=\"kt-blocks-testimonial-carousel-item kb-slide-item splide__slide\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-1484_8471ad-35 wp-block-kadence-testimonial\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-media-wrap\"><div class=\"kt-testimonial-media-inner-wrap\"><div class=\"kadence-testimonial-image-intrisic\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/4-1024x576.jpg\" class=\"kt-testimonial-image wp-image-1717 size-large\" alt=\"\" style=\"object-fit: cover;\" srcset=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/4-1024x576.jpg 1024w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/4-400x225.jpg 400w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/4-1536x864.jpg 1536w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/4.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><div class=\"kt-testimonial-title-wrap\"><h2 class=\"kt-testimonial-title\"> <\/h2><\/div><div class=\"kt-testimonial-content-wrap\"><blockquote class=\"kt-testimonial-content\"> <\/blockquote><\/div><\/div><div class=\"kt-testimonial-meta-wrap\"><div class=\"kt-testimonial-meta-name-wrap\"><div class=\"kt-testimonial-name-wrap\"><div class=\"kt-testimonial-name\"><\/div><\/div><div class=\"kt-testimonial-occupation-wrap\"><div class=\"kt-testimonial-occupation\"><\/div><\/div><\/div><\/div><\/div><\/li>\n\n<li class=\"kt-blocks-testimonial-carousel-item kb-slide-item splide__slide\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-1484_374594-50 wp-block-kadence-testimonial\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-media-wrap\"><div class=\"kt-testimonial-media-inner-wrap\"><div class=\"kadence-testimonial-image-intrisic\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/5-1024x576.jpg\" class=\"kt-testimonial-image wp-image-1718 size-large\" alt=\"\" style=\"object-fit: cover;\" srcset=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/5-1024x576.jpg 1024w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/5-400x225.jpg 400w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/5-1536x864.jpg 1536w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/5.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><div class=\"kt-testimonial-title-wrap\"><h2 class=\"kt-testimonial-title\"> <\/h2><\/div><div class=\"kt-testimonial-content-wrap\"><blockquote class=\"kt-testimonial-content\"> <\/blockquote><\/div><\/div><div class=\"kt-testimonial-meta-wrap\"><div class=\"kt-testimonial-meta-name-wrap\"><div class=\"kt-testimonial-name-wrap\"><div class=\"kt-testimonial-name\"><\/div><\/div><div class=\"kt-testimonial-occupation-wrap\"><div class=\"kt-testimonial-occupation\"><\/div><\/div><\/div><\/div><\/div><\/li>\n\n<li class=\"kt-blocks-testimonial-carousel-item kb-slide-item splide__slide\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-1484_6f83cc-47 wp-block-kadence-testimonial\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-media-wrap\"><div class=\"kt-testimonial-media-inner-wrap\"><div class=\"kadence-testimonial-image-intrisic\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/6-1024x576.jpg\" class=\"kt-testimonial-image wp-image-1719 size-large\" alt=\"\" style=\"object-fit: cover;\" srcset=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/6-1024x576.jpg 1024w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/6-400x225.jpg 400w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/6-1536x864.jpg 1536w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/6.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><div class=\"kt-testimonial-title-wrap\"><h2 class=\"kt-testimonial-title\"> <\/h2><\/div><div class=\"kt-testimonial-content-wrap\"><blockquote class=\"kt-testimonial-content\"> <\/blockquote><\/div><\/div><div class=\"kt-testimonial-meta-wrap\"><div class=\"kt-testimonial-meta-name-wrap\"><div class=\"kt-testimonial-name-wrap\"><div class=\"kt-testimonial-name\"><\/div><\/div><div class=\"kt-testimonial-occupation-wrap\"><div class=\"kt-testimonial-occupation\"><\/div><\/div><\/div><\/div><\/div><\/li>\n\n<li class=\"kt-blocks-testimonial-carousel-item kb-slide-item splide__slide\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-1484_66c66a-5c wp-block-kadence-testimonial\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-media-wrap\"><div class=\"kt-testimonial-media-inner-wrap\"><div class=\"kadence-testimonial-image-intrisic\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/7-1024x576.jpg\" class=\"kt-testimonial-image wp-image-1720 size-large\" alt=\"\" style=\"object-fit: cover;\" srcset=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/7-1024x576.jpg 1024w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/7-400x225.jpg 400w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/7-1536x864.jpg 1536w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/7.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><div class=\"kt-testimonial-title-wrap\"><h2 class=\"kt-testimonial-title\"> <\/h2><\/div><div class=\"kt-testimonial-content-wrap\"><blockquote class=\"kt-testimonial-content\"> <\/blockquote><\/div><\/div><div class=\"kt-testimonial-meta-wrap\"><div class=\"kt-testimonial-meta-name-wrap\"><div class=\"kt-testimonial-name-wrap\"><div class=\"kt-testimonial-name\"><\/div><\/div><div class=\"kt-testimonial-occupation-wrap\"><div class=\"kt-testimonial-occupation\"><\/div><\/div><\/div><\/div><\/div><\/li>\n\n<li class=\"kt-blocks-testimonial-carousel-item kb-slide-item splide__slide\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-1484_42adec-40 wp-block-kadence-testimonial\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-media-wrap\"><div class=\"kt-testimonial-media-inner-wrap\"><div class=\"kadence-testimonial-image-intrisic\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/8-1024x576.jpg\" class=\"kt-testimonial-image wp-image-1721 size-large\" alt=\"\" style=\"object-fit: cover;\" srcset=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/8-1024x576.jpg 1024w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/8-400x225.jpg 400w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/8-1536x864.jpg 1536w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/8.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><div class=\"kt-testimonial-title-wrap\"><h2 class=\"kt-testimonial-title\"> <\/h2><\/div><div class=\"kt-testimonial-content-wrap\"><blockquote class=\"kt-testimonial-content\"> <\/blockquote><\/div><\/div><div class=\"kt-testimonial-meta-wrap\"><div class=\"kt-testimonial-meta-name-wrap\"><div class=\"kt-testimonial-name-wrap\"><div class=\"kt-testimonial-name\"><\/div><\/div><div class=\"kt-testimonial-occupation-wrap\"><div class=\"kt-testimonial-occupation\"><\/div><\/div><\/div><\/div><\/div><\/li>\n\n<li class=\"kt-blocks-testimonial-carousel-item kb-slide-item splide__slide\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-1484_1dddd3-25 wp-block-kadence-testimonial\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-media-wrap\"><div class=\"kt-testimonial-media-inner-wrap\"><div class=\"kadence-testimonial-image-intrisic\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/9-1024x576.jpg\" class=\"kt-testimonial-image wp-image-1722 size-large\" alt=\"\" style=\"object-fit: cover;\" srcset=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/9-1024x576.jpg 1024w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/9-400x225.jpg 400w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/9-1536x864.jpg 1536w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/9.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><div class=\"kt-testimonial-title-wrap\"><h2 class=\"kt-testimonial-title\"> <\/h2><\/div><div class=\"kt-testimonial-content-wrap\"><blockquote class=\"kt-testimonial-content\"> <\/blockquote><\/div><\/div><div class=\"kt-testimonial-meta-wrap\"><div class=\"kt-testimonial-meta-name-wrap\"><div class=\"kt-testimonial-name-wrap\"><div class=\"kt-testimonial-name\"><\/div><\/div><div class=\"kt-testimonial-occupation-wrap\"><div class=\"kt-testimonial-occupation\"><\/div><\/div><\/div><\/div><\/div><\/li>\n\n<li class=\"kt-blocks-testimonial-carousel-item kb-slide-item splide__slide\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-1484_ee5169-58 wp-block-kadence-testimonial\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-media-wrap\"><div class=\"kt-testimonial-media-inner-wrap\"><div class=\"kadence-testimonial-image-intrisic\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/10-1024x576.jpg\" class=\"kt-testimonial-image wp-image-1723 size-large\" alt=\"\" style=\"object-fit: cover;\" srcset=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/10-1024x576.jpg 1024w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/10-400x225.jpg 400w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/10-1536x864.jpg 1536w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/10.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><div class=\"kt-testimonial-title-wrap\"><h2 class=\"kt-testimonial-title\"> <\/h2><\/div><div class=\"kt-testimonial-content-wrap\"><blockquote class=\"kt-testimonial-content\"> <\/blockquote><\/div><\/div><div class=\"kt-testimonial-meta-wrap\"><div class=\"kt-testimonial-meta-name-wrap\"><div class=\"kt-testimonial-name-wrap\"><div class=\"kt-testimonial-name\"><\/div><\/div><div class=\"kt-testimonial-occupation-wrap\"><div class=\"kt-testimonial-occupation\"><\/div><\/div><\/div><\/div><\/div><\/li>\n\n<li class=\"kt-blocks-testimonial-carousel-item kb-slide-item splide__slide\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-1484_240cec-25 wp-block-kadence-testimonial\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-media-wrap\"><div class=\"kt-testimonial-media-inner-wrap\"><div class=\"kadence-testimonial-image-intrisic\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/11-1024x576.jpg\" class=\"kt-testimonial-image wp-image-1724 size-large\" alt=\"\" style=\"object-fit: cover;\" srcset=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/11-1024x576.jpg 1024w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/11-400x225.jpg 400w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/11-1536x864.jpg 1536w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/11.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><div class=\"kt-testimonial-title-wrap\"><h2 class=\"kt-testimonial-title\"> <\/h2><\/div><div class=\"kt-testimonial-content-wrap\"><blockquote class=\"kt-testimonial-content\"> <\/blockquote><\/div><\/div><div class=\"kt-testimonial-meta-wrap\"><div class=\"kt-testimonial-meta-name-wrap\"><div class=\"kt-testimonial-name-wrap\"><div class=\"kt-testimonial-name\"><\/div><\/div><div class=\"kt-testimonial-occupation-wrap\"><div class=\"kt-testimonial-occupation\"><\/div><\/div><\/div><\/div><\/div><\/li>\n\n<li class=\"kt-blocks-testimonial-carousel-item kb-slide-item splide__slide\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-1484_c77d01-45 wp-block-kadence-testimonial\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-media-wrap\"><div class=\"kt-testimonial-media-inner-wrap\"><div class=\"kadence-testimonial-image-intrisic\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/12-1024x576.jpg\" class=\"kt-testimonial-image wp-image-1725 size-large\" alt=\"\" style=\"object-fit: cover;\" srcset=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/12-1024x576.jpg 1024w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/12-400x225.jpg 400w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/12-1536x864.jpg 1536w, https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/12.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><div class=\"kt-testimonial-title-wrap\"><h2 class=\"kt-testimonial-title\"> <\/h2><\/div><div class=\"kt-testimonial-content-wrap\"><blockquote class=\"kt-testimonial-content\"> <\/blockquote><\/div><\/div><div class=\"kt-testimonial-meta-wrap\"><div class=\"kt-testimonial-meta-name-wrap\"><div class=\"kt-testimonial-name-wrap\"><div class=\"kt-testimonial-name\"><\/div><\/div><div class=\"kt-testimonial-occupation-wrap\"><div class=\"kt-testimonial-occupation\"><\/div><\/div><\/div><\/div><\/div><\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading\">Quick Links<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.yorku.ca\/secretariat\/policies\/policies\/human-rights-policy-and-procedures\/\" target=\"_blank\" rel=\"noreferrer noopener\">YU Human Rights Policy<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/students.yorku.ca\/oscr\/the-code\" target=\"_blank\" rel=\"noreferrer noopener\">Code of Student Rights &amp; Responsibilities<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.yorku.ca\/secretariat\/policies\/policies\/workplace-harassment-prevention-policy\/\" target=\"_blank\" rel=\"noreferrer noopener\">Workplace Harassment Prevention Policy &amp; Program<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.yorku.ca\/secretariat\/policies\/policies\/workplace-violence-prevention-policy\/\" target=\"_blank\" rel=\"noreferrer noopener\">Workplace Violence Prevention Policy &amp; Program<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.yorku.ca\/secretariat\/policies\/policies\/sexual-violence-policy-on\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sexual Violence Policy<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<p><strong>Anonymous Complaints Procedure<\/strong><\/p>\n\n\n\n<p>The Office of the Ombudsperson can be a resource for those who wish to raise concerns but who would also like to remain anonymous. In circumstances where concerns are raised but the complainant does not wish to be identified, the information provided in such anonymous complaints will be reviewed and considered as part of 快播视频\u2019s process reviews, content for training\/workshops, and other measures as appropriate.<\/p>\n\n\n\n<p>To submit an anonymous complaint or learn more, visit:&nbsp;<a rel=\"noreferrer noopener\" target=\"_blank\" href=\"https:\/\/www.yorku.ca\/unit\/ombuds\/\">https:\/\/www.yorku.ca\/unit\/ombuds\/<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:69px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\"><strong>Frequently Asked Questions<\/strong><\/h1>\n\n\n\n<p class=\"has-text-align-center\">More questions? Please contact us at rights@yorku.ca<\/p>\n\n\n\n<div class=\"wp-block-cover is-light full-width navigation-list\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-very-dark-gray-background-color has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-12582\" alt=\"\" src=\"https:\/\/www.yorku.ca\/brand\/wp-content\/uploads\/sites\/18\/nggallery\/experience-york\/student-centre-2nd5.jpg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group container pt-4 mt-3\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><style>.kt-accordion-id1484_5dd8aa-c3 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id1484_5dd8aa-c3 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id1484_5dd8aa-c3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;color:#444444;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id1484_5dd8aa-c3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id1484_5dd8aa-c3 .kt-blocks-accordion-header:focus-visible{color:#444444;background:#ffffff;border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id1484_5dd8aa-c3 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id1484_5dd8aa-c3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1484_5dd8aa-c3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id1484_5dd8aa-c3 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id1484_5dd8aa-c3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}}@media all and (max-width: 1024px){.kt-accordion-id1484_5dd8aa-c3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id1484_5dd8aa-c3 .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id1484_5dd8aa-c3 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id1484_5dd8aa-c3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id1484_5dd8aa-c3 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id1484_5dd8aa-c3 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id1484_5dd8aa-c3 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}.kt-accordion-id1484_5dd8aa-c3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}.kt-accordion-id1484_5dd8aa-c3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id1484_5dd8aa-c3 .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id1484_5dd8aa-c3 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id1484_5dd8aa-c3 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id1484_5dd8aa-c3 kt-accordion-has-16-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane1484_edadaa-c5\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">I experienced\/am currently experiencing harassing behavior from a student, staff, or faculty member. What can I do?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>As a member of the YorkU community, you have options.<\/p>\n\n\n\n<p>If you are able to do so, speak with a person in authority (Professor, Department head, Manager or Supervisor), People Partner, or a union representative to assist you in addressing the behavior.<\/p>\n\n\n\n<p>We do understand that in certain cases, such as when harassing behavior involves a person in authority, this option will not be the appropriate one. You should contact CHREI and speak with a case advisor.<\/p>\n\n\n\n<p>If this involves a student, get in touch with the&nbsp;<a href=\"https:\/\/students.yorku.ca\/oscr\" target=\"_blank\" rel=\"noreferrer noopener\">Office of Student Community Relations (OSCR).<\/a><\/p>\n\n\n\n<p>You may also file a complaint against the person who harassed you.<\/p>\n\n\n\n<p>View our basic overview of the complaints process above. You can book an appointment with our case advisors by emailing:&nbsp;<a href=\"mailto:rights@yorku.ca\">rights@yorku.ca<\/a>&nbsp;Leave your name, email, and\/or phone number and we will respond within 3 business days.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane1484_386308-f3\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What can I expect at the consultation?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Consultations can be conducted over Zoom, by telephone, or in-person. During the consultation, our Case Advisor will listen to you, discuss your options under York\u2019s policies and complaint procedures, as well as respond to your questions. They will also refer you to other sources of support at YorkU.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane1484_fd7317-4d\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Does CHREI provide legal representation?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Where a complaint is being raised, the CHREI will canvas on the possibility of on alternative dispute resolution options such as, informal remedial mediation. Where warranted, a formal written complaint and investigation may be pursued. Our case advisors can also answer your questions and provide direction about York polices as well as Ontario Human Rights Code (the \u201cCode\u201d) related concerns.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane1484_ff9e0a-4d\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Do I need to bring anything to the consultation?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>No, you do not need to bring anything to the consultation.<\/p>\n\n\n\n<p>You may bring along any records recounting the instances of harassment if you happen to have kept a document of them.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane1484_244c40-6e\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">I am afraid of approaching a Case advisor by myself. Can someone accompany me?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>You may bring a person for support. Remember that under the Ontario Human Rights Code as well as York's Human Rights policy, no person shall be penalized for bringing forward a complaint in good faith, or for cooperating in the resolution or investigation of any complaint. The protection from reprisal extends to you as well as any witnesses to the discrimination you experienced.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane1484_c70d09-34\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Will the Case Advisor contact the other party?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>A Case Advisor may offer to contact the other party or a relevant party with respect to your matter in an attempt to resolve the matter through the alternative dispute resolution process. If that is the case, the Advisor will require your written consent before moving forward. Should you decide to move forward with filing a complaint, our Case Advisor will need to inform the other party. This means that a copy of your complaint will be sent to the subject of the complaint. (See below for the policy on confidentiality)<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane1484_11dc7f-e9\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is the policy on confidentiality?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>All questions and discussions are kept confidential as per applicable laws.<\/p>\n\n\n\n<p>When you consult with a Case Advisor (before deciding to file a case), any information we receive from you is kept confidential.<\/p>\n\n\n\n<p>Note that once you decide to file a complaint, all memoranda and reports made in the course of action taken pursuant to these procedures shall be considered to be confidential to the parties involved and to those who, in providing advice and carrying out duties contemplated in these procedures, have a need to know of their existence and content. ( See:&nbsp;<a href=\"https:\/\/www.yorku.ca\/secretariat\/policies\/policies\/human-rights-policy-and-procedures\/\">York's Human Rights Policy: 7.2 Procedure for Dealing with Complaints of Harassment or Discrimination)<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane1484_f33e06-f0\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What will happen next after I file a complaint?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>YourYour complaint can proceed in any of the following ways:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Informal Resolution<\/li>\n\n\n\n<li>Mediation<\/li>\n\n\n\n<li>Investigation<\/li>\n<\/ul>\n\n\n\n<p>The first two approaches are examples of Alternative Dispute Resolution (ADR).<\/p>\n\n\n\n<p>Interim measures may also be taken. Interim measures are actions that can be taken while there is an ongoing investigation for workplace harassment. The university will take into consideration if such measures are necessary or appropriate. These can range from directing no contact between the parties, re-arranging supervisors or responsibilities and the like.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane1484_a882e7-71\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is Alternative Dispute Resolution?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Alternative Dispute Resolution (ADR) mechanisms refer to informal and non-adversarial approaches. ADR approaches allow community members to become proactive in the prevention and the timely resolution of complex human rights issues. Some of these options are:<\/p>\n\n\n\n<p><strong>Informal Resolution<\/strong>:\u202fIncludes information gathering and clarification, or early resolution (i.e. apology).<\/p>\n\n\n\n<p><strong>Mediation<\/strong>: \u202fFace to face or other forms of mediation and dispute resolution such as facilitated meetings\/discussions, etc.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Informal Resolution<\/li>\n\n\n\n<li>Mediation<\/li>\n\n\n\n<li>Investigation<\/li>\n<\/ul>\n\n\n\n<p>The first two approaches are examples of Alternative Dispute Resolution (ADR).<\/p>\n\n\n\n<p>Interim measures may also be taken. Interim measures are actions that can be taken while there is an ongoing investigation for workplace harassment. The university will take into consideration if such measures are necessary or appropriate. These can range from directing no contact between the parties, re-arranging supervisors or responsibilities and the like.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<ul class=\"wp-block-list list-unstyled\">\n<li><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns social-bar-block is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading h6 text-white text-center\">Connect with CHREI<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-social-links aligncenter my-2 is-style-default is-layout-flex wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-facebook  wp-block-social-link\"><a href=\"https:\/\/www.facebook.com\/YorkURights\/\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2C6.5 2 2 6.5 2 12c0 5 3.7 9.1 8.4 9.9v-7H7.9V12h2.5V9.8c0-2.5 1.5-3.9 3.8-3.9 1.1 0 2.2.2 2.2.2v2.5h-1.3c-1.2 0-1.6.8-1.6 1.6V12h2.8l-.4 2.9h-2.3v7C18.3 21.1 22 17 22 12c0-5.5-4.5-10-10-10z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Facebook<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-instagram  wp-block-social-link\"><a href=\"https:\/\/www.instagram.com\/YorkURights\/\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12,4.622c2.403,0,2.688,0.009,3.637,0.052c0.877,0.04,1.354,0.187,1.671,0.31c0.42,0.163,0.72,0.358,1.035,0.673 c0.315,0.315,0.51,0.615,0.673,1.035c0.123,0.317,0.27,0.794,0.31,1.671c0.043,0.949,0.052,1.234,0.052,3.637 s-0.009,2.688-0.052,3.637c-0.04,0.877-0.187,1.354-0.31,1.671c-0.163,0.42-0.358,0.72-0.673,1.035 c-0.315,0.315-0.615,0.51-1.035,0.673c-0.317,0.123-0.794,0.27-1.671,0.31c-0.949,0.043-1.233,0.052-3.637,0.052 s-2.688-0.009-3.637-0.052c-0.877-0.04-1.354-0.187-1.671-0.31c-0.42-0.163-0.72-0.358-1.035-0.673 c-0.315-0.315-0.51-0.615-0.673-1.035c-0.123-0.317-0.27-0.794-0.31-1.671C4.631,14.688,4.622,14.403,4.622,12 s0.009-2.688,0.052-3.637c0.04-0.877,0.187-1.354,0.31-1.671c0.163-0.42,0.358-0.72,0.673-1.035 c0.315-0.315,0.615-0.51,1.035-0.673c0.317-0.123,0.794-0.27,1.671-0.31C9.312,4.631,9.597,4.622,12,4.622 M12,3 C9.556,3,9.249,3.01,8.289,3.054C7.331,3.098,6.677,3.25,6.105,3.472C5.513,3.702,5.011,4.01,4.511,4.511 c-0.5,0.5-0.808,1.002-1.038,1.594C3.25,6.677,3.098,7.331,3.054,8.289C3.01,9.249,3,9.556,3,12c0,2.444,0.01,2.751,0.054,3.711 c0.044,0.958,0.196,1.612,0.418,2.185c0.23,0.592,0.538,1.094,1.038,1.594c0.5,0.5,1.002,0.808,1.594,1.038 c0.572,0.222,1.227,0.375,2.185,0.418C9.249,20.99,9.556,21,12,21s2.751-0.01,3.711-0.054c0.958-0.044,1.612-0.196,2.185-0.418 c0.592-0.23,1.094-0.538,1.594-1.038c0.5-0.5,0.808-1.002,1.038-1.594c0.222-0.572,0.375-1.227,0.418-2.185 C20.99,14.751,21,14.444,21,12s-0.01-2.751-0.054-3.711c-0.044-0.958-0.196-1.612-0.418-2.185c-0.23-0.592-0.538-1.094-1.038-1.594 c-0.5-0.5-1.002-0.808-1.594-1.038c-0.572-0.222-1.227-0.375-2.185-0.418C14.751,3.01,14.444,3,12,3L12,3z M12,7.378 c-2.552,0-4.622,2.069-4.622,4.622S9.448,16.622,12,16.622s4.622-2.069,4.622-4.622S14.552,7.378,12,7.378z M12,15 c-1.657,0-3-1.343-3-3s1.343-3,3-3s3,1.343,3,3S13.657,15,12,15z M16.804,6.116c-0.596,0-1.08,0.484-1.08,1.08 s0.484,1.08,1.08,1.08c0.596,0,1.08-0.484,1.08-1.08S17.401,6.116,16.804,6.116z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Instagram<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-youtube  wp-block-social-link\"><a href=\"https:\/\/www.youtube.com\/@TheCHRYork\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M21.8,8.001c0,0-0.195-1.378-0.795-1.985c-0.76-0.797-1.613-0.801-2.004-0.847c-2.799-0.202-6.997-0.202-6.997-0.202 h-0.009c0,0-4.198,0-6.997,0.202C4.608,5.216,3.756,5.22,2.995,6.016C2.395,6.623,2.2,8.001,2.2,8.001S2,9.62,2,11.238v1.517 c0,1.618,0.2,3.237,0.2,3.237s0.195,1.378,0.795,1.985c0.761,0.797,1.76,0.771,2.205,0.855c1.6,0.153,6.8,0.201,6.8,0.201 s4.203-0.006,7.001-0.209c0.391-0.047,1.243-0.051,2.004-0.847c0.6-0.607,0.795-1.985,0.795-1.985s0.2-1.618,0.2-3.237v-1.517 C22,9.62,21.8,8.001,21.8,8.001z M9.935,14.594l-0.001-5.62l5.404,2.82L9.935,14.594z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">YouTube<\/span><\/a><\/li><\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Quick Links Anonymous Complaints Procedure The Office of the Ombudsperson can be a resource for those who wish to raise concerns but who would also like to remain anonymous. In circumstances where concerns are raised but the complainant does not wish to be identified, the information provided in such anonymous complaints will be reviewed and [&hellip;]<\/p>\n","protected":false},"author":2367,"featured_media":1753,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"secondary-page.php","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"tags":[],"class_list":["post-1484","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>YU Complaints Procedure: A Snapshot - Centre for Human Rights, Equity &amp; Inclusion<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yorku.ca\/services\/rights\/yu-complaints-procedure-a-snapshot-draft\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"YU Complaints Procedure: A Snapshot - Centre for Human Rights, Equity &amp; Inclusion\" \/>\n<meta property=\"og:description\" content=\"Quick Links Anonymous Complaints Procedure The Office of the Ombudsperson can be a resource for those who wish to raise concerns but who would also like to remain anonymous. In circumstances where concerns are raised but the complainant does not wish to be identified, the information provided in such anonymous complaints will be reviewed and [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yorku.ca\/services\/rights\/yu-complaints-procedure-a-snapshot-draft\/\" \/>\n<meta property=\"og:site_name\" content=\"Centre for Human Rights, Equity &amp; Inclusion\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-30T18:30:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/1_FirstStudentCentre_快播视频ing7-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1708\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/yu-complaints-procedure-a-snapshot-draft\\\/\",\"url\":\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/yu-complaints-procedure-a-snapshot-draft\\\/\",\"name\":\"YU Complaints Procedure: A Snapshot - Centre for Human Rights, Equity &amp; Inclusion\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/yu-complaints-procedure-a-snapshot-draft\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/yu-complaints-procedure-a-snapshot-draft\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/wp-content\\\/uploads\\\/sites\\\/849\\\/2025\\\/05\\\/1_FirstStudentCentre_快播视频ing7-scaled.jpg\",\"datePublished\":\"2025-05-02T01:05:41+00:00\",\"dateModified\":\"2025-06-30T18:30:35+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/yu-complaints-procedure-a-snapshot-draft\\\/#breadcrumb\"},\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/yu-complaints-procedure-a-snapshot-draft\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-CA\",\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/yu-complaints-procedure-a-snapshot-draft\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/wp-content\\\/uploads\\\/sites\\\/849\\\/2025\\\/05\\\/1_FirstStudentCentre_快播视频ing7-scaled.jpg\",\"contentUrl\":\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/wp-content\\\/uploads\\\/sites\\\/849\\\/2025\\\/05\\\/1_FirstStudentCentre_快播视频ing7-scaled.jpg\",\"width\":2560,\"height\":1708},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/yu-complaints-procedure-a-snapshot-draft\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"YU Complaints Procedure: A Snapshot\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/#website\",\"url\":\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/\",\"name\":\"Centre for Human Rights, Equity &amp; Inclusion\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.yorku.ca\\\/services\\\/rights\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-CA\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"YU Complaints Procedure: A Snapshot - Centre for Human Rights, Equity &amp; Inclusion","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.yorku.ca\/services\/rights\/yu-complaints-procedure-a-snapshot-draft\/","og_locale":"en_US","og_type":"article","og_title":"YU Complaints Procedure: A Snapshot - Centre for Human Rights, Equity &amp; Inclusion","og_description":"Quick Links Anonymous Complaints Procedure The Office of the Ombudsperson can be a resource for those who wish to raise concerns but who would also like to remain anonymous. In circumstances where concerns are raised but the complainant does not wish to be identified, the information provided in such anonymous complaints will be reviewed and [&hellip;]","og_url":"https:\/\/www.yorku.ca\/services\/rights\/yu-complaints-procedure-a-snapshot-draft\/","og_site_name":"Centre for Human Rights, Equity &amp; Inclusion","article_modified_time":"2025-06-30T18:30:35+00:00","og_image":[{"width":2560,"height":1708,"url":"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/1_FirstStudentCentre_快播视频ing7-scaled.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.yorku.ca\/services\/rights\/yu-complaints-procedure-a-snapshot-draft\/","url":"https:\/\/www.yorku.ca\/services\/rights\/yu-complaints-procedure-a-snapshot-draft\/","name":"YU Complaints Procedure: A Snapshot - Centre for Human Rights, Equity &amp; Inclusion","isPartOf":{"@id":"https:\/\/www.yorku.ca\/services\/rights\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.yorku.ca\/services\/rights\/yu-complaints-procedure-a-snapshot-draft\/#primaryimage"},"image":{"@id":"https:\/\/www.yorku.ca\/services\/rights\/yu-complaints-procedure-a-snapshot-draft\/#primaryimage"},"thumbnailUrl":"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/1_FirstStudentCentre_快播视频ing7-scaled.jpg","datePublished":"2025-05-02T01:05:41+00:00","dateModified":"2025-06-30T18:30:35+00:00","breadcrumb":{"@id":"https:\/\/www.yorku.ca\/services\/rights\/yu-complaints-procedure-a-snapshot-draft\/#breadcrumb"},"inLanguage":"en-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.yorku.ca\/services\/rights\/yu-complaints-procedure-a-snapshot-draft\/"]}]},{"@type":"ImageObject","inLanguage":"en-CA","@id":"https:\/\/www.yorku.ca\/services\/rights\/yu-complaints-procedure-a-snapshot-draft\/#primaryimage","url":"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/1_FirstStudentCentre_快播视频ing7-scaled.jpg","contentUrl":"https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/1_FirstStudentCentre_快播视频ing7-scaled.jpg","width":2560,"height":1708},{"@type":"BreadcrumbList","@id":"https:\/\/www.yorku.ca\/services\/rights\/yu-complaints-procedure-a-snapshot-draft\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.yorku.ca\/services\/rights\/"},{"@type":"ListItem","position":2,"name":"YU Complaints Procedure: A Snapshot"}]},{"@type":"WebSite","@id":"https:\/\/www.yorku.ca\/services\/rights\/#website","url":"https:\/\/www.yorku.ca\/services\/rights\/","name":"Centre for Human Rights, Equity &amp; Inclusion","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.yorku.ca\/services\/rights\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-CA"}]}},"taxonomy_info":[],"featured_image_src_large":["https:\/\/www.yorku.ca\/services\/rights\/wp-content\/uploads\/sites\/849\/2025\/05\/1_FirstStudentCentre_快播视频ing7-1024x683.jpg",1024,683,true],"author_info":{"display_name":"sainash","author_link":"https:\/\/www.yorku.ca\/services\/rights\/author\/sainash\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/www.yorku.ca\/services\/rights\/wp-json\/wp\/v2\/pages\/1484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yorku.ca\/services\/rights\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.yorku.ca\/services\/rights\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.yorku.ca\/services\/rights\/wp-json\/wp\/v2\/users\/2367"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yorku.ca\/services\/rights\/wp-json\/wp\/v2\/comments?post=1484"}],"version-history":[{"count":27,"href":"https:\/\/www.yorku.ca\/services\/rights\/wp-json\/wp\/v2\/pages\/1484\/revisions"}],"predecessor-version":[{"id":1797,"href":"https:\/\/www.yorku.ca\/services\/rights\/wp-json\/wp\/v2\/pages\/1484\/revisions\/1797"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.yorku.ca\/services\/rights\/wp-json\/wp\/v2\/media\/1753"}],"wp:attachment":[{"href":"https:\/\/www.yorku.ca\/services\/rights\/wp-json\/wp\/v2\/media?parent=1484"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yorku.ca\/services\/rights\/wp-json\/wp\/v2\/tags?post=1484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}